Privacy, Procedures & Principles Policy

1. Australian Privacy Principles (Privacy Act 1988)

Policy Statement
• Territory Office Furniture Solutions is committed to protecting the privacy of our
customers and ensuring compliance with the Australian Privacy Principles (APPs)
outlined in the Privacy Act 1988. We handle personal information responsibly and
maintain strict procedures to safeguard the confidentiality, integrity, and availability of
personal data.

Collection and Use of Personal Information:
• We collect personal information only for specified purposes, with the consent of the
individuals concerned, and ensure that the collection is necessary for the provision of
our products and services.
• We inform individuals about the purpose, use, and disclosure of their personal
information at or before collection.
• We collect only the necessary personal information required to fulfill the intended
purpose. We do not retain personal information longer than necessary and take steps
to ensure its accuracy and relevance.

Security and Protection of Personal Information
• We have implemented technical, administrative, and physical measures to protect
personal information from unauthorised access, disclosure, alteration, or destruction.
• In the event of a data breach, we have established procedures to promptly assess and
respond to the breach, including notifying affected individuals and relevant authorities
as required by law.
• We ensure that our third-party service providers and partners adhere to similar privacy
and security standards when handling personal information on our behalf.

2. Access, Correction, and Complaints
• Individuals have the right to request access to their personal information and to request
corrections if inaccurate. We have established procedures to facilitate such requests
and respond promptly.
• We have a procedure in place for handling privacy-related complaints. We investigate
complaints promptly, take appropriate action, and provide individuals with a response
and resolution.

3. Terms and Conditions for Online Data Storage
• Our organisation does not provide online data storage services. Therefore, we do not
have specific Terms and Conditions for online data storage.

4. Location of Data Servers
• All our data servers are located within Australia. We ensure that the personal
information and data we collect, and store remain within the country's borders to
comply with applicable laws and regulations.

5. Cybersecurity Plans:
Territory Office Furniture Solutions collaborates with 'Your Tech Partners Pty. Ltd.' for the
management of technology, IT support, and cybersecurity. The collaboration ensures that our
organisation has robust cybersecurity plans and measures in place to protect our systems,
networks, and data. 'Your Tech Partners Pty. Ltd.' implements industry-standard
cybersecurity practices, such as firewalls, intrusion detection systems, encryption, regular
system updates, and employee awareness training to mitigate cybersecurity risks and ensure
the confidentiality, integrity, and availability of our systems and data.